So/ Auckland Hotel

$$$$||View on mapAuckland, New Zealand67 Customs Street East, Auckland, New Zealand, 1010|
8.7
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
So/ Auckland Hotel
67 Customs Street East, Auckland, New Zealand, 1010·View on map
$$$$
Overall Score
Great
8.7Great
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.1
Facilities9.0
Who stays here
Couples59%
Solo15%
Families12%
Business8%

Overview

Overall Score
Great
8.7Great
Cleanliness9.3
Comfort9.3
Location9.3
Staff9.1
Facilities9.0
Who stays here
Couples59%
Solo15%
Families12%
Business8%

5-star luxury hotel on Auckland's lively waterfront with avant-garde design inspired by volcanic origins

Amenities & Wellness

So/ Auckland offers an indoor heated swimming pool, a fitness centre, and a spa and wellness centre with expert practitioners specialising in de-stressing treatments. The spa includes a spa lounge, relaxation area, and a range of massages such as back, neck, and full body massage. Guests also have access to the HI-SO rooftop bar, which features a DJ and nightclub atmosphere, plus a heated pool open all year with sun loungers.

Rooms & Suites

The hotel has 130 rooms and curated suites, each with a design inspired by New Zealand's Volcanic Elements - Liquid, Vapour and Solid. Selected suites provide views of the Waitemata Harbour, private balconies, and separate lounge areas. Guests receive a complimentary minibar, a Nespresso coffee machine, and free WiFi in every room.

Location

So/ Auckland is situated in the downtown Britomart district, 200 metres from Britomart Train Station and within 400 metres of the Sky Tower. The hotel lies on Auckland's lively waterfront, giving guests access to the Viaduct Precinct and downtown shopping district. The Auckland Ferry Terminal is 500 metres away, and Auckland Airport is 20 km from the property.

Dining & Entertainment

Harbour Society serves reimagined Asian-inspired dishes with views of the Waitemata Harbour and Auckland skyline. Javalab Café blends French patisserie with artisan coffee, while MIXO lobby bar offers cocktails and live music. The HI-SO rooftop bar provides a glamorous setting with harbour views, and a happy hour is available for guests.

Business & Services

The hotel has five meeting rooms for business or event use, along with a business centre and fax/photocopying services. Guests can rely on a 24-hour front desk, concierge service, currency exchange, and express check-in/check-out. Other services include car hire, valet parking, and accessible parking, as well as a tour desk and luggage storage.

  • Location: Downtown Britomart district, 200 metres from Britomart Train Station
  • Rooms: 130 rooms with designs inspired by New Zealand's Volcanic Elements
  • Dining: Harbour Society with reimagined Asian-inspired dishes and Waitemata Harbour views
  • Wellness: SO/ Spa offering de-stressing treatments by expert practitioners
  • Entertainment: HI-SO rooftop bar with harbour views and live music at MIXO lobby bar
  • Business: 5 meeting rooms available for events and conferences
Good to know
Check-in/Check-out
from 15:00-23:59
until 11:00
Amenities
Public parking is possible at a location nearby at NZD 65 per day.
High-speed internet access is available in public areas for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs NZD 49.0 per person. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Building
Number of floors:16
Number of rooms:128
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Club Room
  • Max:
    2 persons
King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed2 Single beds
King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

NZD 65 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Back massage

Head massage

Full body massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Night club
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Harbour view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about So/ Auckland Hotel

💵 Lowest room price 159 £
📏 Distance to centre 2.6 km
✈️ Distance to airport 22.5 km
🧳 Nearest airport Auckland, AKL

Location

67 Customs Street East, Auckland, New Zealand, 1010
Address
The address has been copied.
67 Customs Street East, Auckland, New Zealand, 1010
Map view
67 Customs Street East, Auckland, New Zealand, 1010
  • City landmarks
  • Nearby
  • Restaurants
Harbour
Queens Wharf
520 m
Square
Takutai Square
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
580 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurant
Giapo
40 m
Restaurant
Harbour Society
10 m
Restaurant
Ortolana
150 m
Restaurant
Shaky Isles Coffee Co
90 m
Restaurant
Shakey Isles Cafe
90 m
Restaurant
Angus Steak House
240 m
Restaurant
Orleans
90 m
Restaurant
Pizza Presto
140 m
Restaurant
Genta Japanese Dining
130 m
Restaurant
Ima Cuisine
110 m

Reviews of So/ Auckland Hotel

The essence·from guest reviews·past 2 years

We read 1,641 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.4/ 5
226 reviews
8.7/ 10
1,072 reviews
4.2/ 5
264 reviews
8.8/ 10
79 reviews

FAQ about So/ Auckland

Which popular attractions are located near the So/ Auckland Hotel hotel?
Devonport, set 3.1 km from the So/ Auckland Hotel hotel, as well as SkyTower placed 16 minutes' walk away are well worth visiting.
What is the closest airport to So/ Auckland Hotel hotel?
Auckland airport is located within a 28-minute drive (25 km) from So/ Auckland Hotel hotel.
Can we park our car at the 5-star So/ Auckland Hotel?
The 5-star So/ Auckland Hotel offers parking spaces, located nearby.
What are the recommended dining options during the stay at the hotel?
Unfortunately, the hotel does not have on-site dining options, but there is a variety of restaurants just outside the property - visit the highly rated restaurant Tapestry Dining-8/10 according to reviews-or Quad Kitchen and Bar, which is popular for its European dishes and is placed only 250 metres away.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is check-in and check-out time at the So/ Auckland Hotel?
Guests of the So/ Auckland Hotel can check in from 15:00 to 21:00 and check out from 06:00.
What are the booking prices at So/ Auckland Hotel?
The prices at So/ Auckland Hotel start from $618.
What payment methods are accepted in the 5-star So/ Auckland Hotel hotel?
Payment methods in the 5-star So/ Auckland Hotel hotel include:
  • сash
  • Visa
  • American Express
  • Mastercard
What kinds of rooms does the hotel offer?
The hotel offers such room types as Twin Room, King Suite, and King Room.
Which facilities are offered in the rooms of the 5-star So/ Auckland Hotel hotel?
Each room at the 5-star So/ Auckland Hotel hotel is thoughtfully equipped with a trouser press and climate control to ensure an enjoyable stay. Guests' average rating for comfort is 9.1/10.
Does the staff at the 5-star So/ Auckland Hotel hotel speak any foreign languages?
The staff of the 5-star So/ Auckland Hotel hotel will assist you in Chinese, German, and English.
Are there any facilities for children featured at the 5-star So/ Auckland Hotel hotel?
Yes, for guests with children the 5-star So/ Auckland Hotel hotel offers cots and a baby bathtub.
Which facilities are provided in the hotel?
The hotel includes such facilities as currency exchange and a lift, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room